Client Care

Our Client Care Team is in place to ensure any questions or issues you may have are answered and dealt with as quickly and efficiently as possible. Amara Property complies with the Consumer Code for Home Builders, raising the standard of service and support provided to home buyers and potential home buyers.

 

Buying a home is a life changing experience for most, and can often involve a number of decisions leaving a client feeling stressed. Here at Amara Property, we realise this transition can be daunting, and with our experienced team, you can rest assured that you are in safe and caring hands when buying your new home.

 

Your new home will be designed and built in accordance and often exceeding compulsory technical and building regulations. At every phase of the construction, your new home will be inspected by key members of our knowledgeable construction team.

 

Upon completion each client will receive a user manual which will be explained by an Amara representative, detailing the terms of their purchase and all functions within their new home. Our representative will then take you through your new home during a one on one Orientation Session demonstrating the fixtures, systems and appliances before you move in. This process is put in place to ensure you are completely happy and familiar with their function.

 


Off Plan Sales

 

Our homes are already built to a high level specification, however we understand that you will want to create an environment which satisfies your individual needs, to ensure you are completely satisfied with your new home.

 

Members of our Interior Design Team will be in regular contact, to keep you informed of the progress through various meetings throughout the building process. Meetings will usually take place on site in your new home.

 

Our Interior Design Team will offer a range of products and services to assist you to personalise your home. We have a carefully selected variety of specialist suppliers who work with us to offer you a selected array of extras. We have negotiated simple pricing structures to provide you with competitive trade prices.

 

As building a site can be a dangerous place, we kindly ask that you make an appointment, should you wish to view your home, so that we can ensure your health and safety during the visit. It is imperative that we accompany you when visiting the premises during construction, as our experienced site construction and sales teams can ensure you are safe whilst viewing your new home.


After Sales Service

 

All Amara Homes come with a 10 year Premier Guarantee warranty, as well as an initial two year warranty and guarantee provided by the manufacturers of appliances. Furthermore, you will receive a free 1 year Aara Property Guarantee which will oversee the first year of occupation and any issue that arises will be immediately addressed by a member of our Maintenance Team.